Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Theresa Taniguchi

Theresa Taniguchi

December 4, 2024

5  out of  5
rating by Theresa Taniguchi
"I called two years ago to see if I could get a lower rate for my son's insurance. Due to his history (credit / accident / etc.) he was only able to get insured by a Namebrand insurance for 4500$ every 6 months. Melinda suggested that I increase the deductible for the Namebrand insurance. Doing so resulted in a decrease in the premium to 4000$ saving us $1000 over 1 year. She suggested that I contact her State Farm office again in 2 years and get another insurance quote. Our premium continued to be the same at the Namebrand insurance despite being accident free and with an improved credit. I called this afternoon. When I mentioned my name and request on the phone, they immediately knew my son's car, information and driving record as they had his file pulled to contact me on 12/5/2025 (two years after my last contact with them. Their staff was courteous and knowledgeable and was able to offer a rate of $2300 representing a savings of over 3400$ a year. In addition, he will sign up for the Drive Safe and Save program offering potential additional savings. I would highly recommend Melinda and her staff for their excellent customer service. Marshall and Theresa Taniguchi"
Profile photo of Vanessa Molina

Vanessa Molina

May 10, 2022

5  out of  5
rating by Vanessa Molina
"Excellent staff! They are always friendly and make things easy to understand."
Profile photo of Joe Clark

Joe Clark

June 7, 2021

5  out of  5
rating by Joe Clark
"Melinda was very professional and helpful in my problem with the app Drive Safe and Save"
Profile photo of Marisol Valadez

Marisol Valadez

March 18, 2021

5  out of  5
rating by Marisol Valadez
"Melinda Gardner and her staff have been doing an amazing job with setting up my insurance and making sure I’m okay whenever and wherever!!"
Profile photo of Rodney Valdez

Rodney Valdez

August 4, 2019

5  out of  5
rating by Rodney Valdez
"Always helpful."
Profile photo of Abby Dias

Abby Dias

May 9, 2019

5  out of  5
rating by Abby Dias
"Fast and efficient. Got what I needed without a hassle."
Profile photo of Vivian Prado

Vivian Prado

October 5, 2018

5  out of  5
rating by Vivian Prado
"The customer service is exemplary with this agent. Setting up my policy was smooth and easy & i got all my questions answered. My rate was lower than anywhere else because they offer so many discounts! If you need a sure fire policy with great service pay them a visit you won't regret it!!!"
Profile photo of Frenchee G

Frenchee G

October 5, 2018

5  out of  5
rating by Frenchee G
"Melinda and her staff are extremely customer service oriented! I really appreciate it that her staff took the time to explain coverages to me in an easy to understand manner. Agent stepped out of her office and took time to introduce herself to me."
Profile photo of Shalma Anderson

Shalma Anderson

May 19, 2016

1  out of  5
rating by Shalma Anderson
"Not welcoming, had me standing in the front for a good minute and the agent helping me was acting like a know it all not helpful at all or trying to help me."
We responded:
"Shalma, unfortunately, I am unaware of any encounter you are referring too. I would be happy and appreciative for the opportunity to discuss your experience with our agency. We pride ourselves on providing the highest level of customer service which is one reason we have been so successful. Please consider calling, emailing, or stopping by."